Getting Started with Expense Tracker

New to the app? This complete beginner's guide walks you through everything — from adding your first expense to setting up budgets.

Articles (15)

Account & Profile

How to delete account ?

Deleting your account permanently removes your profile, personal information, and all associated data from our platform. Once the deletion process is completed, the account cannot be recovered. Before deleting your account, make sure you understand what will happen to your data and any active services linked to the account.

Product

How to Create an Account ?

Creating an account is quick and easy. Start by signing up if you haven’t registered yet. Once logged in, click the “Add Account” option and fill in the necessary details like account name, country, timezone, and currency. Finally, save your account, and you’re all set!

Policies & Terms

Is Your Data Secure ?

Needle Expense App keeps your data safe using secure Amazon Web Services (AWS) storage, encryption, and strict access controls. Your financial and personal information is protected at every step, ensuring privacy and security while you manage your finances.

Policies & Terms

Fair use of mobile application.

The Needle Expense App is meant for personal and responsible financial tracking. Users must enter accurate information, use features like budgets and alerts as intended, and avoid fraudulent or disruptive activities. Misuse may lead to account restrictions to ensure a safe and fair experience for all.

Orders / Services

How Category Budgets Works ?

Category budgets help you control your spending by setting limits for each expense type. You can assign a budget to individual categories, track usage in real time, and receive alerts when you approach or exceed your limits, making it easier to stay on top of your finances.

Orders / Services

Payment Deducted but Subscription Not Activated

If the payment for your subscription has been deducted but your subscription is not yet activated, it can be frustrating. This guide explains why this may happen and what you can do to resolve it.

Orders / Services

How to cancel a subscription

Need to cancel your subscription? Needle Expense Tracker allows cancellations within 7 days of your subscription creation date. Simply raise a support ticket and our team will take care of the rest!

Orders / Services

Can i get a free trial subscription

Yes! Enjoy a full 1 month free trial on Needle Expense Tracker. Simply reach out to our support team by raising a ticket and we will get your free trial activated for you right away, no payment required!

Payments & Billing

How to View Your Billing History?

Easily view your full billing history on Needle Expense Tracker by going to Settings and tapping on Payment History. Check all your paid, failed, and cancelled subscription orders in one place!

Payments & Billing

Do We Charge You Automatically?

No, we do not charge you automatically. Once your subscription expires, simply log in to the app and manually renew it at your own convenience. No surprises, no hidden charges, ever.

Payments & Billing

Do We Save Your Payment Methods?

No, we do not save your payment methods. Your financial information is never stored on our platform, keeping your data safe and secure with every transaction you make.

Payments & Billing

Why Was My Payment Method Declined?

Is your payment getting declined? Don't worry! From incorrect card details to bank restrictions, we cover all the common reasons and how to fix them quickly so you can complete your transaction with ease.

Payments & Billing

What payment methods do you accept?

We support a wide range of payment methods including credit cards, debit cards, and digital wallets to make your experience as smooth and convenient as possible. Learn more about how we keep your payments safe and secure!

Technical Issues

Website Login Error?

While our website is still in development, you can access all features fully through our Mobile App, available for free on Android. Download it today and get started in just a few minutes!

Technical Issues

App Not Loading? Here's How to Fix It

Is your app refusing to load? Don't worry — this is a common issue that can usually be resolved in just a few simple steps. Follow this guide carefully to get your app up and running again.