Technical Issues

Email Delivery Time Notice

Updated 23 Apr, 2026 13:10
2 min read
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Hello,

Thank you for your email request.

Please note that whenever you submit an email request, the request is first placed into our processing queue. Because of this queue-based system, email delivery may not happen instantly.

In most cases, it can take approximately 1 to 5 minutes for the email to be processed and delivered to the recipient. This delay occurs while the system processes queued requests and sends them sequentially to ensure reliable delivery.

If you do not receive the email within this timeframe, please check your spam or junk folder. If the issue persists, feel free to contact our support team for further assistance.

Thank you for your patience and understanding.

Best regards,

Support Team

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